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B R I T E
C O N S U L T I N G

Medical Billing Services

Healthcare & Clinics
Who we serve: Independent practices, multi-specialty groups, urgent care, behavioral health, telehealth.
Your challenges: Claim denials, authorization delays, incomplete patient eligibility checks, unpaid balances, and revenue leakage.

What we do
• Eligibility & Authorization: Real-time insurance eligibility checks and prior authorization processing.
• Patient Scheduling: End-to-end scheduling support with integration into EMR/EHR systems.
• Charge Creation & Entry: Accurate CPT/ICD-10 coding, modifier review, and charge entry.
• Claim Submission & Follow-Ups: Electronic/paper claim filing with proactive follow-ups on unpaid claims.
• Referral Management: Tracking and submission of specialist referrals for compliance and faster approvals.
• Denial Management & Fixing: Root-cause analysis, corrections, and resubmission to reduce lost revenue.
• Payment Posting: ERA/EOB reconciliation, adjustments, and underpayment identification.
• Patient Billing & Collections: Clear statements, follow-up calls, and payment plan support.

Monthly Deliverables

  • Eligibility & authorization report with turnaround times
  • Claim submission and first-pass acceptance rate report
  • AR aging with >90-day claims tracking
  • Denial analysis by payer with resolution pipeline
  • Payment posting and collection summary

KPIs we track
Eligibility success rate, authorization turnaround, claim acceptance %, denial rate %, average days in AR, net collection rate, patient payment compliance.
Tech we support
Athenahealth, Kareo, DrChrono, AdvancedMD, eClinicalWorks, Practice Fusion, and integrations with QuickBooks/Xero.

Dental Practices

Who we serve: General dentistry, orthodontics, pediatric, oral surgery.
What we do

  • Eligibility & pre-treatment verification.
  • CDT coding review and charge creation.
  • Claim submission and follow-ups with insurance.
  • Referral tracking when required by insurers.
  • Payment posting and adjustment reconciliation.
  • Denial resolution and appeal management.
  • Patient scheduling and billing follow-ups.

Labs & Diagnostic Centers

Who we serve: Independent labs, imaging, pathology centers.
What we do

  • Bulk charge creation and batching for tests/procedures.
  • Eligibility checks and prior authorizations for imaging/diagnostics.
  • Claim submission with scrubbing for high-volume accuracy.
  • Denial analysis and corrected resubmissions.
  • Referral tracking for specialized testing.
  • Payment posting and underpayment appeals.
  • Patient scheduling coordination where applicable.

Telehealth Providers

Who we serve: Virtual care, behavioral health, online specialty clinics.
What we do

  • Multi-state eligibility & coverage verification.
  • Prior authorization for telehealth-covered services.
  • Accurate charge creation with telehealth-specific codes (POS 02/10, modifiers 95/GT).
  • Claim submission & follow-ups across multiple payers.
  • Referral handling for cross-specialty virtual care.
  • Denial fixing and resubmissions.
  • Patient scheduling and reminders for virtual appointments.

How We Work (applies across all FP&A services)

  • 1. Onboarding & Setup

    Payer enrollment, credentialing, system integration, coding audit.

  • 2. Daily Workflow

    Eligibility checks, prior auths, charge creation, claim submission, follow-ups, denial fixing, patient scheduling.

  • 3. Monthly Reporting

    AR aging, denial trend analysis, payer turnaround benchmarking, collection summaries.

  • 4. Compliance & Security

    HIPAA-compliant processes, staff training, and routine audits.