Healthcare & Clinics
Who we serve: Independent practices, multi-specialty groups, urgent care, behavioral health, telehealth.
Your challenges: Claim denials, authorization delays, incomplete patient eligibility checks, unpaid balances, and revenue leakage.
What we do
• Eligibility & Authorization: Real-time insurance eligibility checks and prior authorization processing.
• Patient Scheduling: End-to-end scheduling support with integration into EMR/EHR systems.
• Charge Creation & Entry: Accurate CPT/ICD-10 coding, modifier review, and charge entry.
• Claim Submission & Follow-Ups: Electronic/paper claim filing with proactive follow-ups on unpaid claims.
• Referral Management: Tracking and submission of specialist referrals for compliance and faster approvals.
• Denial Management & Fixing: Root-cause analysis, corrections, and resubmission to reduce lost revenue.
• Payment Posting: ERA/EOB reconciliation, adjustments, and underpayment identification.
• Patient Billing & Collections: Clear statements, follow-up calls, and payment plan support.
KPIs we track
Eligibility success rate, authorization turnaround, claim acceptance %, denial rate %, average days in AR, net collection rate, patient payment compliance.
Tech we support
Athenahealth, Kareo, DrChrono, AdvancedMD, eClinicalWorks, Practice Fusion, and integrations with QuickBooks/Xero.
Who we serve: General dentistry, orthodontics, pediatric, oral surgery.
What we do
Who we serve: Independent labs, imaging, pathology centers.
What we do
Who we serve: Virtual care, behavioral health, online specialty clinics.
What we do
Payer enrollment, credentialing, system integration, coding audit.
Eligibility checks, prior auths, charge creation, claim submission, follow-ups, denial fixing, patient scheduling.
AR aging, denial trend analysis, payer turnaround benchmarking, collection summaries.
HIPAA-compliant processes, staff training, and routine audits.